This article will outline how to remotely access VCU services, internal websites and servers.
There are several options to support VCU staff, faculty, students, and affiliates at the university who work remotely or access VCU resources remotely.
Below is a table of specific users and use cases. This list is not exhaustive, but highlights typical use-cases:
Flow Chart



Students:
Redcap
- VCU Virtual Web Browser (app2go.vcu.edu)
- Personal Computer with Zscaler installed
Limited Internal VCU websites***
- Personal Computer with Zscaler installed
VCU classroom servers from off-campus for coursework (e.g RDP, SSH, VNC)
- Personal Computer with Zscaler installed
VCU High Performance Research Clusters for course-work/class work
- Personal Computer with Zscaler installed
Faculty / Staff / Student-Workers / Graduate Assistants / Affiliates:
Redcap
- Standard/Preferred Option: VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)
- VCU Virtual Web Browser (app2go.vcu.edu)
Internal VCU websites
- Standard/Preferred Option: VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)
VCU campus computers or servers for work (e.g RDP, SSH, VNC)
- Standard/Preferred Option: VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)
Banner Forms and Reporting Center (Including PI Dashboard and other dashboards)
- Standard/Preferred Option: VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)
- VCU virtual browser (app2go.vcu.edu)
VCU High Performance Research Clusters for research
- Standard/Preferred Option: VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)
VCU departmental shared folders (e.g. T:\ Drive)
- Standard/Preferred Option: VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)
VCUHS Employees
NOTE: [NOTE: VCUHS Employees must be a VCU Affiliate or VCU Employee in order to use several of the services (e.g. App2Go and Zscaler). Please work with a VCU HR professional to instated as a VCU Affiliate or VCU employee]
Redcap
- VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)*
- VCUHS issued computer with Zscaler installed*
Internal VCU websites
- VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)*
- VCUHS issued computer with Zscaler installed*
VCU campus computers or servers for work (e.g. RDP, SSH, VNC)
- VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)*
- VCUHS issued computer with Zscaler installed*
Banner Forms and Reporting Center (Including PI Dashboard and other dashboards)
- VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)*
- VCU virtual browser (app2go.vcu.edu)
Accessing VCU High Performance Research Clusters for research
- VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)*
- VCUHS issued computer with Zscaler installed*
Accessing VCU departmental shared folders (e.g. T:\ Drive)
- VCU issued computer
- VCU Remote Access Desktop (app2go.vcu.edu)*
- VCUHS issued computer with Zscaler installed*
* VCUHS employees must request VCU affiliate/employee status with VCU HR to use App2Go and Zscaler. VCUHS employees must also request Zscaler be installed on their computer with VCUHS IT.
*** Internal Websites will be limited to designated internal website and applications.
- Keywords
- remote-access
- Solution ID
- 251110160535380
- Last Modified Date
- 07/28/2026 11:06:40 AM
- Taxonomy
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- Audiences
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Affiliates
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Faculty
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IT Professionals
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Staff
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Students
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VCU Health
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