Remote Access Options to VCU Resources

Summary

This article will outline how to remotely access VCU services, internal websites and servers.

Environment

  • Remote VCU Users

Solution

There are several options to support VCU staff, faculty, students, and affiliates at the university who work remotely or access VCU resources remotely. 

Below is a table of specific users and use cases. This list is not exhaustive, but highlights typical use-cases:

 

Flow Chart

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Students:

Redcap
  1. VCU Virtual Web Browser (app2go.vcu.edu)
  2. Personal Computer with Zscaler installed
Limited Internal VCU websites***
  1. Personal Computer with Zscaler installed
VCU classroom servers from off-campus for coursework (e.g RDP, SSH, VNC)
  1. Personal Computer with Zscaler installed
VCU High Performance Research Clusters for course-work/class work
  1. Personal Computer with Zscaler installed

 

Faculty / Staff / Student-Workers / Graduate Assistants / Affiliates:

Redcap
  1. Standard/Preferred Option: VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)
  3. VCU Virtual Web Browser (app2go.vcu.edu)
Internal VCU websites
  1. Standard/Preferred Option: VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)
VCU campus computers or servers for work (e.g RDP, SSH, VNC)
  1. Standard/Preferred Option: VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)
Banner Forms and Reporting Center (Including PI Dashboard and other dashboards)
  1. Standard/Preferred Option: VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)
  3. VCU virtual browser (app2go.vcu.edu)
VCU High Performance Research Clusters for research
  1. Standard/Preferred Option: VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)
VCU departmental shared folders (e.g. T:\ Drive)
  1. Standard/Preferred Option: VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)



VCUHS Employees

 NOTE: [NOTE: VCUHS Employees must be a VCU Affiliate or VCU Employee in order to use several of the services (e.g. App2Go and Zscaler). Please work with a VCU HR professional to instated as a VCU Affiliate or VCU employee] 

Redcap
  1. VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)*
  3. VCUHS issued computer with Zscaler installed*
Internal VCU websites
  1. VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)*
  3. VCUHS issued computer with Zscaler installed*
VCU campus computers or servers for work (e.g. RDP, SSH, VNC)
  1. VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)*
  3. VCUHS issued computer with Zscaler installed*
Banner Forms and Reporting Center (Including PI Dashboard and other dashboards)
  1. VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)*
  3. VCU virtual browser (app2go.vcu.edu)
Accessing VCU High Performance Research Clusters for research
  1. VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)*
  3. VCUHS issued computer with Zscaler installed*
Accessing VCU departmental shared folders (e.g. T:\ Drive)
  1. VCU issued computer 
  2. VCU Remote Access Desktop (app2go.vcu.edu)*
  3. VCUHS issued computer with Zscaler installed*

 

* VCUHS employees must request VCU affiliate/employee status with VCU HR to use App2Go and Zscaler. VCUHS employees must also request Zscaler be installed on their computer with VCUHS IT.  

*** Internal Websites will be limited to designated internal website and applications.

 

Solution Properties

Keywords
remote-access
Solution ID
251110160535380
Last Modified Date
07/28/2026 11:06:40 AM
Taxonomy
  • Network and Security > Zscaler
Audiences
  • Affiliates
  • Faculty
  • IT Professionals
  • Staff
  • Students
  • VCU Health
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