Solution Properties
Solution ID:
250521094112650
Last Modified Date:
Fri Aug 21 15:21:41 EDT 2026
Taxonomy Path:
Access and Identity Management//eID
Author:
keelersa
Problem: I don't know or have my V# (Banner ID)
Symptoms

When trying to claim or find your eID, you cannot proceed because you do not know or have your VCU V# (Banner ID).

 

Environment
  • eID Claim
  • eID Finder
  • eID Login
Solution

Students 

  1. If you are a newly accepted student, the V# is located in your acceptance email
    1. If you cannot find your acceptance email, you will need to contact VCU Admissions

     

  2. If you are a current/former student and are having issues logging in, contact the IT Support Center for further assistance

 

Faculty/Staff/Affiliate

  1. Reach out to your supervisor/personnel administrator/School or Unit contact 
    1. If you still need assistance, contact VCU HR
Cause
Outcome
Workaround